What We Collect and Why We Collect It
When you register, we collect your name, email address, mobile number and, where required for wallet verification, your payment method details — including the mobile number linked to your bKash, Nagad or Rocket account. We use this to verify your identity, process deposits and withdrawals, and
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keep your account secure. We also collect device and session data automatically: browser type, IP address, pages visited and session duration. This helps us detect unusual login activity and keep the platform running correctly. We do not sell, rent or trade your personal information to third
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parties for marketing purposes. Where we share data with payment processors — for example, to confirm a Nagad transfer or a Rocket withdrawal — that sharing is strictly limited to what those processors need to complete your transaction. Retention periods vary: active account data is held
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while your account remains open; transaction records may be kept longer where required by applicable financial regulations. You can request a copy of the data we hold on you at any time by contacting our support team. Availability of our service, and the way data rules
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apply to you, depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.